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What is Hancock House?

 

What is an 'unseen service'?

If there is no front desk, how do I know which room I'm staying in?

How do I gain access to my room?

What are the check-in and check-out times?

Is there parking on property?

Does the hotel provide housekeeping?

Is there Wi-Fi?

Is smoking allowed in the guest rooms?

Can I store my luggage before or after check in/out?

Can I bring my pet?

If there is no on-site staff, what do I do if I have questions?

I need several rooms / I’m staying for a long period of time – Can I get a discount?