GROUPS & EVENTS
BOOK YOUR STAY
YOU HAVE QUESTIONS, WE HAVE ANSWERS!
What is Hancock House?
What is an 'unseen service'?
If there is no front desk, how do I know which room I'm staying in?
How do I gain access to my room?
What are the check-in and check-out times?
Is there parking on property?
Does the hotel provide housekeeping?
Is there Wi-Fi?
Is smoking allowed in the guest rooms?
Can I store my luggage before or after check in/out?
Can I bring my pet?
If there is no on-site staff, what do I do if I have questions?
I need several rooms / I’m staying for a long period of time – Can I get a discount?