Derby

Live the Derby experience at our apartment-style guest house

Your Room Awaits!

Now get ready for a #UniquelyLouisvillianExperience

We are excited to be hosting you during one of the most exciting events in Louisville - the Kentucky Derby!

We are an escape from the traditional hotel experience; offering stylish accommodations in one of Louisville’s hippest neighborhoods. This page is a gathering place for all things Kentucky Derby as well as a way to connect with us directly with any additional questions you may have when booking your Derby stay.

Sincerely, The Innkeeper

Frequently Asked Questions

If there is no front desk, how do I know which room I'm staying in?

Prior to Arrival, all guests are provided with an email confirmation of their four-digit code allowing them to enter the hotel and their room privately.

How do I gain access to my room?

Room Information is provided in the confirmation email sent at least 24-hours prior to arrival that contains your access code.

What are the check-in and check-out times?

Guests may arrive at 3 pm on the first day of their stay, and must depart by 11 am on their day of departure. Please note that room entry access codes will not work prior to 3 pm, and will automatically deactivate at 11 am.

Is there parking on property?

There is free parking in our secure lot in the back of the hotel.

Is there Wi-Fi?

Yes, Hancock House has complimentary Wi-Fi and login information will be in your guest room.

Can I bring my pet?

Yes! Hancock House is a pet friendly property. A $100 pet fee will be assessed for pets 75 pounds and under. Pets over 75 pounds are prohibited.

Is there shuttle service?
Shuttle service can be arrnaged for an additional fee.

If there is no on-site staff, what do I do if I have questions?
Our team is available Monday–Friday 9 am-5 pm and on-call Saturday and Sunday. Please feel free to reach out by phone at 502-792-7788 or email at csmallwood@firsthospitality.com. Additionally, our team across the street at Home2 Suites can assist with any questions you may have.

DERBY

Live the Derby experience at our apartment-style guest house

Frequently Asked Questions

If there is no front desk, how do I know which room I'm staying in?

Prior to Arrival, all guests are provided with an email confirmation of their four-digit code allowing them to enter the hotel and their room privately.

How do I gain access to my room?

Room Information is provided in the confirmation email sent at least 24-hours prior to arrival that contains your access code.

What are the check-in and check-out times?

Guests may arrive at 3 pm on the first day of their stay, and must depart by 11 am on their day of departure. Please note that room entry access codes will not work prior to 3 pm, and will automatically deactivate at 11 am.

Is there parking on property?

There is free parking in our secure lot in the back of the hotel.

Is there Wi-Fi?

Yes, Hancock House has complimentary Wi-Fi and login information will be in your guest room.

Can I bring my pet?

Yes! Hancock House is a pet friendly property. A $100 pet fee will be assessed for pets 75 pounds and under. Pets over 75 pounds are prohibited.

Is there shuttle service?
Shuttle service can be arrnaged for an additional fee.

let's get social

ADDRESS

LET'S GET SOCIAL

EMAIL

DERBY

Live the Derby experience at our apartment-style guest house

Frequently Asked Questions

If there is no front desk, how do I know which room I'm staying in?

Prior to Arrival, all guests are provided with an email confirmation of their four-digit code allowing them to enter the hotel and their room privately.

How do I gain access to my room?

Room Information is provided in the confirmation email sent at least 24-hours prior to arrival that contains your access code.

What are the check-in and check-out times?

Guests may arrive at 3 pm on the first day of their stay, and must depart by 11 am on their day of departure. Please note that room entry access codes will not work prior to 3 pm, and will automatically deactivate at 11 am.

Is there parking on property?

There is free parking in our secure lot in the back of the hotel.

Is there Wi-Fi?

Yes, Hancock House has complimentary Wi-Fi and login information will be in your guest room.

Can I bring my pet?

Yes! Hancock House is a pet friendly property. A $100 pet fee will be assessed for pets 75 pounds and under. Pets over 75 pounds are prohibited.

Is there shuttle service? Shuttle service can be arrnaged for an additional fee.

let's get social

Is there shuttle service?
Shuttle service can be arrnaged for an additional fee.